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Letter Requesting Information from a Financial Institution

Last revision Last revision 26/08/2024
Formats FormatsWord and PDF
Size Size1 page
Fill out the template

Last revisionLast revision: 26/08/2024

FormatsAvailable formats: Word and PDF

SizeSize: 1 page

Option: Help from a lawyer

Fill out the template

What is a Letter Requesting Information From a Financial Institution?

A Letter Requesting Information From a Financial Institution is a formal letter sent by an individual to a financial institution to ask for specific details or information about their financial dealings or history with the financial institution.

An example of where this can be used is when a person wants to get information about their credit history from their bank.

 

Is it mandatory to have a Letter Requesting Information From a Financial Institution?

No, it is not mandatory to use a Letter Requesting Information From a Financial Institution. However, it is advisable to do so when it concerns important matters relating to a person's finances. For example, the letter can be especially beneficial when disputing transaction history with a financial institution.

 

What are the prerequisites of a Letter Requesting Information From a Financial Institution?

Before the Letter Requesting Information From a Financial Institution is used, the individual should already have a relationship with the financial institution. This means it cannot be sent to a financial institution that the sender has no prior or existing history with.

 

Who can use a Letter Requesting Information from a Financial Institution?

This letter should be used by a private person who wants their financial information from a financial institution. This is because the basis of the letter is founded on GDPR rules, and the GDPR rules only apply to natural persons, not legal entities.

 

What can be the duration of a Letter Requesting Information from a Financial Institution?

A Letter Requesting Information from a Financial Institution can be sent at any time.

 

What has to be done once a Letter Requesting Information from a Financial Institution is ready?

Once the Letter Requesting Information from a Financial Institution is completed, it should be signed and then sent to the financial institution.

The letter can be sent by post or by email.

 

Is it necessary to have witnesses for a Letter Requesting Information from a Financial Institution?

No, it is not necessary to have witnesses for a Letter Requesting Information from a Financial Institution. This is because it is a letter and not an agreement.

 

How long does a financial institution have to respond to a Letter Requesting Information from a Financial Institution?

The length of time for a financial institution to respond depends on the specific information being requested:

  • As a general rule, under GDPR, the institution has one month to respond to a Letter Requesting Information from a Financial Institution.
  • Where the request relates to the individual' statement of account or credit information, the letter should be responded to within 12 working days.
  • Where there is a contract between the financial institution and the individual, the response time will depend on the contract provisions.

 

What happens if a financial institution does not respond to a Letter Requesting Information from a Financial Institution?

If the financial institution fails to respond to the letter requesting information, the individual should send a follow up letter to them to chase.

Where the request relates to personal information, the individual can file a complaint with the ICO (international commissioner's office) about the institution's failure to respond.

 

What must a Letter Requesting Information from a Financial Institution contain?

A Letter Requesting Information from a Financial Institution should contain:

  • the financial institutions details;
  • the details of the sender (e.g. account number, account reference, etc); and
  • the details of the request being made.

 

Which laws are applicable to a Letter Requesting Information from a Financial Institution?

Data Protection Act 2018

 

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