Shipping Policy for the Website

What is a Shipping Policy?

This Shipping Policy tells the user about the rules regarding the shipping of the products once ordered on the website. The Shipping Policy can be used for any type of industry delivering products to its customers.

By using a Shipping Policy, website owners can address their users' inquiries regarding product shipping and delivery. This practice helps to establish trust with their users, which is particularly important as more individuals are turning to online shopping. It is becoming increasingly common for users to seek out information about a company's Shipping Policy before deciding to make a purchase online.

Is it mandatory to have a Shipping Policy?

No, it is not mandatory. However, having a Shipping Policy will help in providing clarity and transparency to customers. It also helps in avoiding misunderstandings and legal disputes.

What does "Customer" mean?

A customer has visited the website and plans to purchase the product from the seller's website.

What has to be done once the Shipping Policy is ready?

Once this document has been prepared, it needs to be published on the website and needs to be made easily accessible/visible to the users. It is better to provide a link on the home page of the website. The Shipping Policy needs to be updated regularly to reflect any changes in shipping practices and terms.

What are other documents used along with a Shipping Policy?

The Shipping Policy is often used with other website policies including Website Terms and Conditions, Cookies Policy, Refund Policy, and Privacy Policy.

What must a Shipping Policy contain?

A Shipping Policy must contain the following information:

• General shipping rules: the general rules regarding shipping.
• Cost of shipping: the rules regarding shipping costs.
• Shipping updates: how the customers will be updated about the shipping status of the products ordered.
• Shipping time: the normal shipping time taken to deliver the products.
• Buy online and pick up at the store: the user can add an option of online purchase and collecting the goods at the store.
• Local delivery: instant local delivery options.
• International shipping: International shipping rules, regions covered, cost of shipping, the time required for shipping, etc.
• Missing or lost products: Procedures if the customer does not receive the ordered products.

Which laws are applicable to a Shipping Policy?

The Shipping Policy will be covered under, the Consumer Protection Act, 2019, The Sale of Goods Act 1930, the Information Technology Act, 2000 and the general rules of the Indian Contract Act, 1872.

How to modify the template?

You fill out a form. The document is created before your eyes as you respond to the questions.

At the end, you receive it in Word and PDF formats. You can modify it and reuse it.