Computer Services Agreement

A Computer Services Agreement is a document used by two parties where an individual or company that provides computer repair and maintenance services agrees to provide these services to a client. This Agreement allows the service provider and the client to outline the scope of their relationship and describe the specifics of the computer services that will be provided.

Often, individuals enter into business relationships without having all of the details of the parties' relationship with each other written down. By discussing the specifics of the Agreement ahead of time, both the service provider and the client can make sure that their needs and wishes about the business relationship are known and honored.

This agreement is specifically for the provision of maintenance and repair services related to computer hardware. This is distinct from a Software Maintenance Agreement, wherein a provider agrees to install and maintain computer software, such as an operating system or computer network management software. This website also has a general purpose Service Agreement that can be used for someone providing a different kind of services.

How to use this document

This document covers all of the important information necessary for an individual or company that provides computer repair and maintenance services to enter into a business relationship with a client, including the following details:

• Pertinent identifying information for all involved parties
• Specifics of the services provided, including the type(s) of services that will take place such as repair of the computer hardware and providing regular maintenance to the client's computers
• Assigning responsibility for the purchase and/or reimbursement for necessary replacement parts
• Amount of compensation the service provider will receive, including late fees, retainers, and compensation for business-related expenditures as applicable
• Details about when and how the Agreement will be terminated
• Adherence to confidentiality and warranty provisions guaranteeing the quality of the service provider's work

The service provider and the client can discuss the terms of the Agreement and create and sign the final Agreement prior to the work actually beginning. This Agreement can also be created after the work has already begun for the purpose of clarifying and formalizing the relationship between the parties and describing the responsibilities of all involved parties. After inputting the required information, this Agreement is printed out and signed by both Parties, and then kept on file by both parties for the duration of the Agreement as well as for a reasonable period of time thereafter.

Applicable law

All Service Agreements are subject to both federal and state laws that cover general contract principles governing how contracts are created and interpreted by courts. Federal laws may restrict what services can be contracted for (for example, illegal services may not be contracted for) and certain broad categories, like contracting for something that looks more like an employment relationship, but individual state laws may govern the interpretation of the contract in case of a dispute.

For more information about the difference between an independent contractor relationship and an employment relationship, please see the guide What's the Difference Between an Employee and an Independent Contractor?.

How to modify the template

You fill out a form. The document is created before your eyes as you respond to the questions.

At the end, you receive it in Word and PDF formats. You can modify it and reuse it.