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Cancellation Letter

Last revision Last revision 09/23/2024
Formats FormatsWord and PDF
Size Size1 page
4.9 - 181 votes
Download a basic template (FREE) Create a customized document

Last revisionLast revision: 09/23/2024

FormatsAvailable formats: Word and PDF

SizeSize: 1 page

Rating: 4.9 - 181 votes

Download a basic template (FREE) Create a customized document

This Cancellation Letter is a letter that can be used to cancel a subscription, such as a magazine or an insurance policy, or a membership, such as to a gym or country club. By using this letter, it is possible to make clear the wish to no longer receive the benefits of the subscription or membership while also no longer being responsible for paying for said benefits. This letter works to eliminate room for misunderstanding and creates written proof of the request.


How to use this document?

This document includes all of the information necessary to create a letter cancelling a subscription or membership.

Before starting the letter, carefully read the subscription or membership contract that is being cancelled. There may be provisions about cancelling, including a specific time period or condition. When writing the ltter, address the letter to the company whose membership or subscription is being cancelled. If possible, locate the specific department that handles subscription cancellations and note this when addressing the letter.

The first paragraph of the cancellation letter states the letter's purpose, gives a brief explanation of the reasons for cancelling, requests a specific cancellation date, and asks for written confirmation of the cancellation. If an automatic payment has previously been set up to pay the membership or subscription fees, the next paragraph can revoke authorization for the company to make further automatic payment withdrawals from a bank account.

There may also be penalties for early termination. If there are early termination penalties or any fees owed, this debt may be settled by enclosing a check or money order along with the cancellation letter. This letter can also be used to request a refund for prepayment or a remaining balance on the account, specifying how them money should be returned.

Finally, include contact information so that the company can get in touch with a confirmation of cancellation or a request for further information or documents in order to complete the cancellation.

This letter should be sent by certified mail so there is proof of the time and date the letter was sent and received. Any documents enclosed with the letter, including the original contract, should be copies.


Applicable Law

According to the Federal Truth in Lending Act (FTLA), consumers have the right to cancel a contract before midnight of the third business day after signing the contract if their home is used as collateral. There is also a federal law, known as the Cooling Off Rule, that allows consumers to cancel a contract within three days of making a purchase of $25 or more from a door-to-door salesperson.


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