Virtual Assistant Agreement
This Virtual Assistant Agreement (hereinafter "Agreement"), is made effective as of ________, by and between the following parties:
________, hereinafter referred to as "Assistant," having an address as follows:
________
Email: ________
and ________, hereinafter referred to as "Client," having an address at
________
Email: ________
RECITALS:
WHEREAS, Client is desirous of virtual assisting services; as discussed more fully below;
WHEREAS, Assistant is skilled and capable in the services Client needs and would like to assist;
NOW, therefore, in consideration of the promises and covenants contained herein, the receipt and sufficiency of which is acknowledged, the Parties do hereby agree as follows:
I. SCOPE.
1. This Agreement sets forth the terms and conditions whereby Assistant agrees to produce certain Services (as described below) to the Client. Assistant will be engaged for the limited purpose of providing these Services to the Client.
II. EMPLOYMENT RELATIONSHIP.
2. Neither party is by virtue of this Agreement authorized as an agent, employee, or legal representative of the other. Except as specifically set forth herein, neither party shall have the power to control the activities and operations of the other and its status at all times will continue to be that of an independent contractor relationship.
3. Client may allow Assistant to act as an authorized legal representative in certain circumstances under the terms of this Agreement, but such circumstances will be agreed to by both Parties in writing beforehand.
III. DESCRIPTION OF SERVICES.
4. The Client hereby engages the Assistant, and the Assistant accepts such engagement to provide the following Services for the Client (hereinafter, the "Services"):
a. Email management: organizing, sorting, and responding to emails; setting up email templates
b. Calendar management: managing appointments and scheduling meetings; setting reminders for important deadlines; coordinating meetings
c. Travel planning: researching travel options, booking flights and hotels, organizing itineraries and travel documents, coordinating transporation
d. Social media management: scheduling and posting content across various social media platforms, engaging with followers, responding to messages and comments, monitoring social media analytics
e. Customer support: responding to customer inquiries via email, chat, or phone; troubleshooting basic issues or escalating more complex issues; managing and following up on customer complaints or requests
f. Order processing: assisting with order management, processing, and tracking; managing inventory or assisting with product listings; handling returns, exchanges, and refunds
g. Project assistance: helping manage tasks, deadlines, and progress on ongoing projects; coordinating with team members and clients to ensure timely completion; using project management tool to track project milestones
h. Research: conducting research for various tasks, such as market research, competitor analysis, or product sourcing; compiling reports or summaries of research findings
5. Client and Assistant may agree in a separate, written document to expand the scope of Services to include additional tasks. Such written document may be informal, such as an email.
IV. WARRANTIES.
6. Assistant represents and warrants that Assistant has the knowledge, skills, and experience necessary to provide the Services. Assistant agrees that during the term of this Agreement, Assistant will agree to provide the Services at the request of the Client.
V. NONEXCLUSIVE.
7. Assistant may be engaged or employed in any other business, trade, profession, or other activity which does not place Assistant in a conflict of interest with the Client, provided, that, during the term, Assistant shall not be engaged in any business activities that explicitly compete with the business of the Client without the Client's prior written consent.
VI. AVAILABILITY.
8. Client will generally not control the time and manner of work that Assistant undertakes. However, Assistant agrees to be available during the following time blocks to perform work for Client:
________
9. Assistant will be unavailable on the following holidays:
VII. FEES AND EXPENSES.
10. Client will be billed through an invoicing system hourly, with invoices to be sent Weekly.
11. The hourly rate for Assistant will be as follows: $________ (________).
12. Assistant may only spend the following maximum number of hours on Client's Services per week: ________.
13. Payment will be made within 7 days after receipt of the invoice.
14. For past due invoices, a late fee of 5% of the past due payment will be applied to the total amount due to the Virtual Assistant.
15. The Services will begin at the execution of this Agreement as well as when Assistant receives the following retainer: $________ (________). Billing will be assessed against the retainer until it has been used up.
16. The Client agrees to reimburse pre-approved expenses and costs as indicated on invoices. Such expenses and costs shall be accompanied by receipts and reasonable supporting documentation.
VIII. TAXES.
17. Assistant herein acknowledges that they will receive an IRS Form 1099-MISC from the Client and that Assistant shall be solely responsible for all of their federal, state, and local taxes.
IX. RESPONSE TIME.
18. Assistant agrees to respond to the client no later than 12 hours after being reached out to for communication from the Client.
19. In the event of an emergency or other similar conflict, Assistant will give the Client as much notice as possible if there is the possibility of interruption to the Services, whether that interruption is temporary or long-term.
X. DELIVERABLES AND MILESTONES.
20. All Services are to be completed and wrapped up by ________.
21. Assistant agrees to the following milestones:
________
XI. TERMINATION.
22. The Parties may terminate this Agreement prior to the specified end date by giving notice in writing. At least 30 days notice shall be given before termination of this Agreement.
23. This Agreement may be immediately terminated in the event that there is a breach of the terms by either Party.
24. This agreement will also immediately terminate upon the death of the Assistant or Client, the inability of the Assistant to perform the Services because of a sudden and medically-documented physical or mental disability, the liquidation, dissolution or discontinuance of the business of the Client in any manner, or the filing of any petition by or against the Client or Assistant under federal or state bankruptcy or insolvency laws.
25. Upon termination, all fees and reimbursements shall be paid and provided to the Assistant as they have accrued up to the date of termination.
26. Upon expiration or termination of this agreement, or at any other time upon the Client's written request, Assistant shall promptly after such expiration or termination:
XII. CONFIDENTIAL OR PROPRIETARY INFORMATION.
27. Assistant hereby acknowledges and agrees that Assistant may receive confidential and/or proprietary information relating to Client's business. Such information may include, but will not be limited to, client lists, client notes, specifications, project information, plans, and/or technological resources. The confidential and/or proprietary information is significantly important to Client's business and it has been developed or obtained over time, with significant resources involved. Assistant understands and agrees that any unintended disclosure of any of the confidential and/or proprietary information would be significantly detrimental to Client. As such, Assistant agrees that they shall:
XIII. 585522585582 28825858.
________. 888882522 525228 2552 588 8282228228, 25552 8285228, 822285222858 525/25 25225822552 82225252822, 525 8252-2525582 822828825, 8525225 25 528282225 82 888882522 85885 552 5. 5285225 22 252 888222'8 582558 85882288 25 52825585 525 52828222222, 25 8. 528282225, 2552, 25 5888282525 82 888882522 82 252 825582 22 252 22522525282 22 888882522'8 552828 225 252 888222. 888882522 525282 5888228 22 252 888222 252 222852 58252, 28282, 525 82225282 82 525 22 522 82528 8525225 52525 2588 825222222 525 82 525 22 588 25225822552 582528 2525282 25 85825 2525222 828855822 8825252 8828252822 522 525 588 8222582528, 2522228, 2555225528, 25 22525 822288282558 25222522 582528 52852822 22 588 8252.
________. 2825252 88282822 252 225222822, 888882522 525228 2552 588 8252 85885 88 25222825882 82 822258252 525 252 8228282522 "82528-2552-225-5852" 25585522 22 252 528225 525228 822258252 882 22 2885, (28 5.5.8. 5282822 282) 85588 82 522225 22 82 82528-2552-225-5852 225 252 888222.
XIV. 288528258 555.
________. 822882582525822 252 225222822, 888882522 85588 82 225282225 22 582 588 25255825 82228 22 8252 82 888882522'8 252228882258 225222882, 52225 8585 82228 5582 8222 2552 258888 82 252 888222. 8225822 822258225 525282 85588 88282 888882522'8 8585 58252.
XV. INDEMNIFICATION.
28. Assistant and Client shall each defend, indemnify, and hold the other harmless (including all affiliates, officers, directors, employees, agents, successors, and assigns) from and against all losses, damages, liabilities, deficiencies, actions, judgments, interest, awards, penalties, fines, costs, or expenses of whatever kind (including reasonable attorneys' fees) arising out of or resulting from bodily injury, death of any person, damage, real or intangible, to personal property resulting from the other's acts or omissions or the breach of any representation, warranty, or obligation under this Agreement.
XVI. SURVIVAL.
29. Any provision of this Agreement which by its terms imposes continuing obligations on either of the Parties shall survive termination of this Agreement.
XVII. DISPUTE RESOLUTION.
30. In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration. The arbitration shall be conducted in the county and state noted in the GOVERNING LAW provision of this Agreement. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing federal law as well as the law of Alabama. Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to: contract claims, tort claims, claims based on federal and state law, and claims based on local laws, ordinances, statutes or regulations. The Parties, in agreement with this sub-part of this Agreement, waive any rights they may have to a jury trial in regard to arbitral claims.
XVIII. GOVERNING LAW.
31. This Agreement shall be governed by and construed in accordance with the internal laws of Alabama without giving effect to any choice or conflict of law provision or rule. Each party irrevocably submits to the exclusive jurisdiction and venue of the federal and state courts located in the following county in any legal suit, action, or proceeding arising out of or based upon this Agreement or the Services provided hereunder.
XIX. BENEFIT.
32. This Agreement shall be binding upon and shall inure to the benefit of each of the parties hereto, and to their respective heirs, representatives, successors, and assigns.
XX. COUNTERPARTS.
33. This Agreement may be executed in counterparts, all of which shall constitute a single agreement. The Agreement shall be effective as of the date set forth above.
XXI. NOTICES.
34. All notices, requests, consents, claims, demands, waivers and other communications hereunder (each, a "Notice") shall be in writing and addressed to the Parties at the addresses set forth on the first page of this Agreement. All notices shall be delivered by email or at the address which the parties may designate to each other through personal delivery, nationally recognized overnight courier (with all fees prepaid), or certified or registered mail (in each case, return receipt requested, postage prepaid). Except as otherwise provided in this Agreement, a Notice is effective only if (a) the receiving party has received the Notice and (b) the party giving the Notice has complied with the requirements of this Section.
XXII. FORCE MAJEURE.
35. Assistant is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.
XXIII. HEADINGS.
Headings to this Agreement are for convenience only. Headings shall in no way affect the provisions themselves and shall not be construed in any way that would limit or otherwise affect the terms of this Agreement.
XXIV. ENTIRE AGREEMENT; MODIFICATION.
36. The agreement embodies the entire agreement between the Client and Assistant relating to the subject matter hereof. This Agreement may be changed, modified, or discharged only if agreed to in writing by both parties.
IN WITNESS WHEREOF, the Parties execute this Agreement as follows:
Client:
Name:________________________________
Signature:_____________________________
Assistant:
Name:________________________________
Signature:_____________________________
Virtual Assistant Agreement
This Virtual Assistant Agreement (hereinafter "Agreement"), is made effective as of ________, by and between the following parties:
________, hereinafter referred to as "Assistant," having an address as follows:
________
Email: ________
and ________, hereinafter referred to as "Client," having an address at
________
Email: ________
RECITALS:
WHEREAS, Client is desirous of virtual assisting services; as discussed more fully below;
WHEREAS, Assistant is skilled and capable in the services Client needs and would like to assist;
NOW, therefore, in consideration of the promises and covenants contained herein, the receipt and sufficiency of which is acknowledged, the Parties do hereby agree as follows:
I. SCOPE.
1. This Agreement sets forth the terms and conditions whereby Assistant agrees to produce certain Services (as described below) to the Client. Assistant will be engaged for the limited purpose of providing these Services to the Client.
II. EMPLOYMENT RELATIONSHIP.
2. Neither party is by virtue of this Agreement authorized as an agent, employee, or legal representative of the other. Except as specifically set forth herein, neither party shall have the power to control the activities and operations of the other and its status at all times will continue to be that of an independent contractor relationship.
3. Client may allow Assistant to act as an authorized legal representative in certain circumstances under the terms of this Agreement, but such circumstances will be agreed to by both Parties in writing beforehand.
III. DESCRIPTION OF SERVICES.
4. The Client hereby engages the Assistant, and the Assistant accepts such engagement to provide the following Services for the Client (hereinafter, the "Services"):
a. Email management: organizing, sorting, and responding to emails; setting up email templates
b. Calendar management: managing appointments and scheduling meetings; setting reminders for important deadlines; coordinating meetings
c. Travel planning: researching travel options, booking flights and hotels, organizing itineraries and travel documents, coordinating transporation
d. Social media management: scheduling and posting content across various social media platforms, engaging with followers, responding to messages and comments, monitoring social media analytics
e. Customer support: responding to customer inquiries via email, chat, or phone; troubleshooting basic issues or escalating more complex issues; managing and following up on customer complaints or requests
f. Order processing: assisting with order management, processing, and tracking; managing inventory or assisting with product listings; handling returns, exchanges, and refunds
g. Project assistance: helping manage tasks, deadlines, and progress on ongoing projects; coordinating with team members and clients to ensure timely completion; using project management tool to track project milestones
h. Research: conducting research for various tasks, such as market research, competitor analysis, or product sourcing; compiling reports or summaries of research findings
5. Client and Assistant may agree in a separate, written document to expand the scope of Services to include additional tasks. Such written document may be informal, such as an email.
IV. WARRANTIES.
6. Assistant represents and warrants that Assistant has the knowledge, skills, and experience necessary to provide the Services. Assistant agrees that during the term of this Agreement, Assistant will agree to provide the Services at the request of the Client.
V. NONEXCLUSIVE.
7. Assistant may be engaged or employed in any other business, trade, profession, or other activity which does not place Assistant in a conflict of interest with the Client, provided, that, during the term, Assistant shall not be engaged in any business activities that explicitly compete with the business of the Client without the Client's prior written consent.
VI. AVAILABILITY.
8. Client will generally not control the time and manner of work that Assistant undertakes. However, Assistant agrees to be available during the following time blocks to perform work for Client:
________
9. Assistant will be unavailable on the following holidays:
VII. FEES AND EXPENSES.
10. Client will be billed through an invoicing system hourly, with invoices to be sent Weekly.
11. The hourly rate for Assistant will be as follows: $________ (________).
12. Assistant may only spend the following maximum number of hours on Client's Services per week: ________.
13. Payment will be made within 7 days after receipt of the invoice.
14. For past due invoices, a late fee of 5% of the past due payment will be applied to the total amount due to the Virtual Assistant.
15. The Services will begin at the execution of this Agreement as well as when Assistant receives the following retainer: $________ (________). Billing will be assessed against the retainer until it has been used up.
16. The Client agrees to reimburse pre-approved expenses and costs as indicated on invoices. Such expenses and costs shall be accompanied by receipts and reasonable supporting documentation.
VIII. TAXES.
17. Assistant herein acknowledges that they will receive an IRS Form 1099-MISC from the Client and that Assistant shall be solely responsible for all of their federal, state, and local taxes.
IX. RESPONSE TIME.
18. Assistant agrees to respond to the client no later than 12 hours after being reached out to for communication from the Client.
19. In the event of an emergency or other similar conflict, Assistant will give the Client as much notice as possible if there is the possibility of interruption to the Services, whether that interruption is temporary or long-term.
X. DELIVERABLES AND MILESTONES.
20. All Services are to be completed and wrapped up by ________.
21. Assistant agrees to the following milestones:
________
XI. TERMINATION.
22. The Parties may terminate this Agreement prior to the specified end date by giving notice in writing. At least 30 days notice shall be given before termination of this Agreement.
23. This Agreement may be immediately terminated in the event that there is a breach of the terms by either Party.
24. This agreement will also immediately terminate upon the death of the Assistant or Client, the inability of the Assistant to perform the Services because of a sudden and medically-documented physical or mental disability, the liquidation, dissolution or discontinuance of the business of the Client in any manner, or the filing of any petition by or against the Client or Assistant under federal or state bankruptcy or insolvency laws.
25. Upon termination, all fees and reimbursements shall be paid and provided to the Assistant as they have accrued up to the date of termination.
26. Upon expiration or termination of this agreement, or at any other time upon the Client's written request, Assistant shall promptly after such expiration or termination:
XII. CONFIDENTIAL OR PROPRIETARY INFORMATION.
27. Assistant hereby acknowledges and agrees that Assistant may receive confidential and/or proprietary information relating to Client's business. Such information may include, but will not be limited to, client lists, client notes, specifications, project information, plans, and/or technological resources. The confidential and/or proprietary information is significantly important to Client's business and it has been developed or obtained over time, with significant resources involved. Assistant understands and agrees that any unintended disclosure of any of the confidential and/or proprietary information would be significantly detrimental to Client. As such, Assistant agrees that they shall:
XIII. 585522585582 28825858.
________. 888882522 525228 2552 588 8282228228, 25552 8285228, 822285222858 525/25 25225822552 82225252822, 525 8252-2525582 822828825, 8525225 25 528282225 82 888882522 85885 552 5. 5285225 22 252 888222'8 582558 85882288 25 52825585 525 52828222222, 25 8. 528282225, 2552, 25 5888282525 82 888882522 82 252 825582 22 252 22522525282 22 888882522'8 552828 225 252 888222. 888882522 525282 5888228 22 252 888222 252 222852 58252, 28282, 525 82225282 82 525 22 522 82528 8525225 52525 2588 825222222 525 82 525 22 588 25225822552 582528 2525282 25 85825 2525222 828855822 8825252 8828252822 522 525 588 8222582528, 2522228, 2555225528, 25 22525 822288282558 25222522 582528 52852822 22 588 8252.
________. 2825252 88282822 252 225222822, 888882522 525228 2552 588 8252 85885 88 25222825882 82 822258252 525 252 8228282522 "82528-2552-225-5852" 25585522 22 252 528225 525228 822258252 882 22 2885, (28 5.5.8. 5282822 282) 85588 82 522225 22 82 82528-2552-225-5852 225 252 888222.
XIV. 288528258 555.
________. 822882582525822 252 225222822, 888882522 85588 82 225282225 22 582 588 25255825 82228 22 8252 82 888882522'8 252228882258 225222882, 52225 8585 82228 5582 8222 2552 258888 82 252 888222. 8225822 822258225 525282 85588 88282 888882522'8 8585 58252.
XV. INDEMNIFICATION.
28. Assistant and Client shall each defend, indemnify, and hold the other harmless (including all affiliates, officers, directors, employees, agents, successors, and assigns) from and against all losses, damages, liabilities, deficiencies, actions, judgments, interest, awards, penalties, fines, costs, or expenses of whatever kind (including reasonable attorneys' fees) arising out of or resulting from bodily injury, death of any person, damage, real or intangible, to personal property resulting from the other's acts or omissions or the breach of any representation, warranty, or obligation under this Agreement.
XVI. SURVIVAL.
29. Any provision of this Agreement which by its terms imposes continuing obligations on either of the Parties shall survive termination of this Agreement.
XVII. DISPUTE RESOLUTION.
30. In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration. The arbitration shall be conducted in the county and state noted in the GOVERNING LAW provision of this Agreement. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing federal law as well as the law of Alabama. Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to: contract claims, tort claims, claims based on federal and state law, and claims based on local laws, ordinances, statutes or regulations. The Parties, in agreement with this sub-part of this Agreement, waive any rights they may have to a jury trial in regard to arbitral claims.
XVIII. GOVERNING LAW.
31. This Agreement shall be governed by and construed in accordance with the internal laws of Alabama without giving effect to any choice or conflict of law provision or rule. Each party irrevocably submits to the exclusive jurisdiction and venue of the federal and state courts located in the following county in any legal suit, action, or proceeding arising out of or based upon this Agreement or the Services provided hereunder.
XIX. BENEFIT.
32. This Agreement shall be binding upon and shall inure to the benefit of each of the parties hereto, and to their respective heirs, representatives, successors, and assigns.
XX. COUNTERPARTS.
33. This Agreement may be executed in counterparts, all of which shall constitute a single agreement. The Agreement shall be effective as of the date set forth above.
XXI. NOTICES.
34. All notices, requests, consents, claims, demands, waivers and other communications hereunder (each, a "Notice") shall be in writing and addressed to the Parties at the addresses set forth on the first page of this Agreement. All notices shall be delivered by email or at the address which the parties may designate to each other through personal delivery, nationally recognized overnight courier (with all fees prepaid), or certified or registered mail (in each case, return receipt requested, postage prepaid). Except as otherwise provided in this Agreement, a Notice is effective only if (a) the receiving party has received the Notice and (b) the party giving the Notice has complied with the requirements of this Section.
XXII. FORCE MAJEURE.
35. Assistant is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.
XXIII. HEADINGS.
Headings to this Agreement are for convenience only. Headings shall in no way affect the provisions themselves and shall not be construed in any way that would limit or otherwise affect the terms of this Agreement.
XXIV. ENTIRE AGREEMENT; MODIFICATION.
36. The agreement embodies the entire agreement between the Client and Assistant relating to the subject matter hereof. This Agreement may be changed, modified, or discharged only if agreed to in writing by both parties.
IN WITNESS WHEREOF, the Parties execute this Agreement as follows:
Client:
Name:________________________________
Signature:_____________________________
Assistant:
Name:________________________________
Signature:_____________________________
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