________
________
________
________
________
Dear Sir/Madam,
LETTER OF DEADLOCK
REFERENCE: ________
I am writing in relation to the above complaint. You will be aware from your records that I first made my complaint to you on ________. For your ease of reference, my complaint is summarised as follows:
________
I have requested that you do the following to resolve the complaint:
________
However, you have suggested the following:
________
Unfortunately, your attempts to resolve my complaint have not been satisfactory and it appears there is nothing more that you will do to progress this matter.
Consequently, it appears that we have reached a position of deadlock. I have exhausted all options and now have no choice but to refer this matter to the following ombudsman for consideration: ________.
I would be grateful if you could please confirm in writing that you are in agreement that we have reached a position of deadlock.
52 252 28222 2552 5 52 222 5282882 5 52822282 2522 225 882582 14 85822555 days 22 2255 5282822 22 2588 822225, 5 85588 2528522 2552 225 552 82 525222222 8825 252 22882822 22 52558282 525 85588 52225 252 252225 22 252 228558252.
Yours faithfully,
________
________
________
________
________
________
Dear Sir/Madam,
LETTER OF DEADLOCK
REFERENCE: ________
I am writing in relation to the above complaint. You will be aware from your records that I first made my complaint to you on ________. For your ease of reference, my complaint is summarised as follows:
________
I have requested that you do the following to resolve the complaint:
________
However, you have suggested the following:
________
Unfortunately, your attempts to resolve my complaint have not been satisfactory and it appears there is nothing more that you will do to progress this matter.
Consequently, it appears that we have reached a position of deadlock. I have exhausted all options and now have no choice but to refer this matter to the following ombudsman for consideration: ________.
I would be grateful if you could please confirm in writing that you are in agreement that we have reached a position of deadlock.
52 252 28222 2552 5 52 222 5282882 5 52822282 2522 225 882582 14 85822555 days 22 2255 5282822 22 2588 822225, 5 85588 2528522 2552 225 552 82 525222222 8825 252 22882822 22 52558282 525 85588 52225 252 252225 22 252 228558252.
Yours faithfully,
________
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