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General Letter to Claim from Insurance

Last revision Last revision 17/09/2024
Formats FormatsWord and PDF
Size Size1 page
Fill out the template

Last revisionLast revision: 17/09/2024

FormatsAvailable formats: Word and PDF

SizeSize: 1 page

Fill out the template

This General Letter to Claim from Insurance can be sent to an insurance provider in order to request coverage for any matter which is covered under the insurance policy. This is a general insurance letter so it can be used for a wide range of insurance matters.

For more specific matters, we have a number of different letters available. For example, for medical claims we have a Letter to Claim from Medical Insurance available. For travel related claims we have a Letter to Claim from Travel Insurance available. For claims under vehicle insurance policies (for example, after a car crash) we have a Letter to Claim from Vehicle Insurance available.


How to use this document

This letter includes all of the relevant information that an insurer is likely to need in order to process a claim, such as the name of the policyholder, the details of the incident, the date(s) of the incident, and the items that are being claimed. There are also additional documents that can be enclosed with this letter, such as a police report or receipts. The insurer might also have their own claim form that must be completed. If this is the case, the insurer's claim form may be filled out and sent in along with this letter.

Once this letter is done, it may be downloaded, signed and sent by registered post so that the sender has a record that the letter was received by the insurer. The sender of this letter should also keep a copy of the letter, in case of future dispute.


Applicable Law

There are no laws that specifically dictate what must be contained in a Letter to Claim from Insurance. However, if a person is deliberately dishonest in an insurance claim, this is likely to constitute fraud, which is a crime under the criminal laws of each state and territory.

Regarding the contract of insurance between the insured person and the insurer, general principles of contract law, as provided by the common law, may be relevant. If the sender is unsure whether certain items are covered by their insurance policy, they may need to check their policy documents.

The insurer may also require particular information to be included in order for a claim to be processed and approved. Before sending this letter, the individual making the claim may check their policy documents, the insurer's website or help hotline service to be sure this letter includes all of the necessary information.

If in doubt, seek legal advice.

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