PRIVACY POLICY FOR WEBSITE
________
Effective Date: ________
This privacy policy (hereinafter "Privacy Policy") deals with the protection of your privacy while you use our website which is hereinafter referred to as "the website" and which is located at: ________
The website is owned and operated by: ________ (hereinafter "we" or "us")
We are committed to the protection of your privacy while you use the website. We take your privacy very seriously so we urge you to read this policy very carefully because it contains important information about:
- who we are
- how and why we collect, store, use and share personal information
- your rights in relation to your personal information, and
- how to contact us and supervisory authorities in the event that you have a complaint.
(1) INTERPRETATION
(a) In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:
(I) Words referring to one gender include every other gender.
(II) Words referring to a singular number include the plural, and words referring to a plural include the singular.
(III) Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
(IV) Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
(V) Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
(VI) Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
(2) WHO WE ARE
(a) ________ owns this website. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under Australian privacy laws. We may also be regulated by the General Data Protection Regulations ("GDPR") which apply across the European Union ("EU"), including the United Kingdom ("UK") and we may be responsible as "controller" of that personal information for the purposes of those laws.
(3) THE INFORMATION WE COLLECT AND USE, HOW WE COLLECT IT, AND WHY WE COLLECT IT
(a) We collect personal information in a number of ways when you use our website.
(b) We use your personal information to help us improve your experience with our website.
(c) This section provides further information about the information we collect, how we collect it, and the purposes for which we collect it.
Vulnerable users
(I) We may collect information from specific categories of users who may be particularly vulnerable, including: ________.
(II) Information collected from vulnerable users in accordance with this clause is collected for the purpose of helping us to improve the website and your user experience.
(III) Information collected from vulnerable users in accordance with this clause, is collected, used and if applicable, disclosed, in accordance with the general provisions of this Privacy Policy.
(4) WHETHER YOU HAVE TO PROVIDE PERSONAL INFORMATION, AND IF SO WHY
(a) Notwithstanding the preceding clause, you can choose not to provide any personal information to us. However, if you do so, some features of our website may not work as intended.
(5) INFORMATION YOU RELEASE
(a) You acknowledge and agree that if you publish or submit personal information in publicly accessible sections of the website (such as forums, bulletin boards, chat rooms, or other similar sections), then you are solely responsible for the release of that personal information and we are not liable or responsible in relation to the release of that personal information.
(6) EMAIL OPT IN/OUT
(a) If you receive an email from us in relation to the website and would prefer not to receive such correspondence in the future, you may follow the instructions in the email to opt out of future correspondence. You may also contact us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with your requests. However, you may receive subsequent correspondence from us while your request is being handled.
(7) COMBINING INFORMATION
(a) We may combine, link or aggregate some of your information in order to obtain a better understanding of your requirements. This may enable us to better design the website and may also assist with our business or administration requirements.
(b) We may also share aggregated information with third parties but only if that aggregated information does not contain any information that identifies you personally.
(8) WHO YOUR INFORMATION MAY BE SHARED WITH
(a) We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
(b) We may provide some of your personal information from time to time to third party service providers so that they can help us to serve you.
(c) We may use third party service providers to assist with information storage (such as cloud storage).
(d) We may provide some of your personal information to third party service providers for the purpose of analysing data or tracking usage. For example, we may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred you to the website and other details about your usage of the website. This information enables us to understand patterns of usage of the website, and to improve the website.
(e) We may use third party service providers to host the website. If this occurs, that third party service provider is likely to have access to some of your personal information.
(f) We may use third party service providers to fulfil orders in relation to the website.
(g) We may allow third parties to advertise on the website. These third parties may use cookies in connection with their advertisements (see the "Cookies and similar technologies" clause in this Privacy Policy).
(h) However, we only share your personal information with a third party service provider if that provider agrees to our privacy standards as set out in this Privacy Policy.
(i) Notwithstanding the other provisions of this Privacy Policy, we may provide your personal information to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law.
(j) We will not knowingly share your personal information with any third parties other than in accordance with this Privacy Policy.
(k) If your personal information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, you will be notified. You will also have the opportunity to request us not to share that information.
(l) We promise not to spam you, or to sell or rent your personal information to anyone else.
(9) RELATED ENTITIES
(a) We may share your personal information, including personal information that identifies you personally, with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.
(b) However, we only share your personal information with a trusted related entity if that entity agrees to our privacy standards as set out in this Privacy Policy.
(10) HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
(a) We will hold your personal information for the following periods:
________
(b) Your personal information will be kept, in a form which permits your identification, for no longer than is necessary for the purposes which we have described in this Privacy Policy.
(c) Notwithstanding the preceding sub-clause hereof, your personal information may be stored for longer periods insofar as the personal information will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes (subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard your rights and freedoms).
(11) REASONS WE CAN COLLECT AND USE YOUR PERSONAL INFORMATION
(a) We rely on the following as the lawful basis (or bases) on which we collect and use your personal information:
- legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
- vital interests: the processing is necessary to protect someone's life.
- public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
(12) MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
(a) Part or all of our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
(b) In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, we may transfer your personal information, including personally identifiable information, as part of that merger, restructure or sale.
(13) KEEPING YOUR INFORMATION SECURE
(a) By continuing to use the website, you agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet, or electronic storage of data, is completely secure. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk. However, we take the protection and storage of your personal information very seriously.
(b) We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
(c) We will also use technological and organisation measures to keep your information secure.
(d) We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
(e) Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
(14) TRANSFERS OF YOUR INFORMATION TO OTHER JURISDICTIONS
(a) Our business is based in Australia.
(b) We may need to share some of the information that we collect about you from the UK and/or the European Economic Area ("EEA") with organisations both inside and outside Australia. In some cases, we may need to ask you before we do this.
(c) Australia has strict data protection laws but they vary in some respects from the data protection laws in the UK and the EEA. In addition, the European Commission has not given a formal decision that Australia provides an adequate level of data protection similar to that which applies in the UK and EEA.
(d) In addition to handling your information within Australia, your information may be handled in the following countries:
________
(e) We might also store your information in cloud storage or some other form of networked storage. This storage may be accessible from various countries via the internet, which means it is not always practicable to determine the countries in which your information might be stored or accessed. If this occurs, then this might mean that your information is disclosed in countries other than those listed above.
(f) Many countries outside of the UK and the EEA do not have the same data protection laws as the UK and EEA. In addition, the European Commission may not have given a formal decision that the relevant countries provide an adequate level of data protection similar to that which applies in the UK and EEA.
(g) If we transfer, share, store or handle your information outside of the UK or the EEA, it will only be done with relevant protections in place. We will take steps to ensure that your information will be protected in accordance with applicable data protection laws and in accordance with legally recognised data transfer mechanisms, for example:
- where the European Commission has given a formal decision that the relevant country provides an adequate level of data protection similar to that which applies in the UK and EEA
- by adopting a European Commission approved contract, or standard data protection clauses in the form of template transfer clauses adopted by the Commission, that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
- in accordance with a set of European Commission approved binding corporate rules that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
- subject to our compliance with an approved code of conduct approved by a supervisory authority that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
- subject to the terms of our certification under an approved certification mechanism as provided for in the GDPR that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
(h) Any transfers to these countries will be undertaken on the basis that the country, territory or one or more specific sectors in that country, or an international organisation ensures an adequate level of protection.
(i) For more information on the basis of any non-EEA transfers, our safeguards or Commission details, please contact us as described below.
(15) ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
(a) We are committed to ensuring that any of your personal information which we are holding is accurate and kept up to date.
(b) We will take all reasonable steps to ensure that personal information which is inaccurate (having regard to the purposes for which it was processed) is erased or rectified without delay.
(c) You have the right to request access to any of your personal information which we are holding.
(d) You have the right to request that any of your personal information which we are holding be updated or corrected.
(e) In order to request access, an update or a correction to your personal information, you may contact us using the details at the end of this Privacy Policy.
(16) 2885 85858 852855 88 885 8855?
(________) 52525 252 2828 225 5582 5 252825 22 822252522 582528, 828855822 252 582528 22:
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- 88582 822222852822 225 5525228 855825 82 255 852585 22 522 5525 2522282822 8588
(________) 225 2552525 82225252822 22 2585 22 25282 582528, 828855822 252 8858528252828 82 85885 2522 52282, 52225 22 252 822882 22 252 8582558852 52225252822 822288882225 (52228://888.2588.228.55/) 25 822 252 25855282 2522 252 55 52225252822 822288882225'8 822882 (588) 22 8258885558'8 582528 52525 252 2828 (5222://882.252.52/225-2525288528228/25852-22-252-2222558-5525-2522282822-5225852822-2525/8258885558-582528/)
(________) 52 225 82585 8822 22 25258882 522 22 25282 582528 282582:
- 22588, 8588 25 85822 22 58
- 822 58 5582 222525 82225252822 22 85222822 225
- 822 58 5582 25222 22 2255 85222822 (5 8222 22 2255 5588822 8882282, 25882252 25 5 528222 852582 8555/5288822 8888)
- 822 58 2228 252 82225252822 22 85885 2255 5285282 5285228
(________) 2522 2822 22 2822 82 252 5882 5582 22525 2225258 22 52858885882 (222-252) 2522 522 585282 255222822 828855822 225 2552282, 52858885882 8522228 25 828 88228. 52 8585 552 2222525, 282582 2222 2552 25252 252 82 8222 225825 52225 828282822 22 52858885882 82 85885 255222822 252 82888 82 52828825 85882 2255 5285282 88 82822 252828825.
(17) GOVERNING LAW
This Privacy Policy is subject to the laws of New South Wales, Australia and each party submits to the jurisdiction of the courts of New South Wales, Australia.
(18) HOW TO COMPLAIN
(a) We take customer satisfaction very seriously. If you have a complaint in relation to our handling of your personal information, we will endeavour to handle it promptly and fairly. For your information, an overview of our complaints handling procedure is as follows:
(I) Any complaints are forwarded to our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within our organisation for consideration. If further information is required, we may contact you to request that information. If we accept fault in relation to the complaint then we will propose a resolution (which may or may not be the same as any resolution proposed by you). If we do not accept fault, then we will contact you to advise you of this. We aim to complete this entire process within 21 days, provided that we are provided complete information in the first place (although this cannot be guaranteed). However, if you do not provide complete information then this is likely to delay the handling of your complaint.
(II) All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this Privacy Policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this.
(III) If you are not satisfied with our response to your complaint, you may refer your complaint to the relevant external dispute resolution organisation in your area.
(IV) The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in Australia is the Office of the Australian Information Commissioner (https://www.oaic.gov.au/) and the supervisory authority in the UK is the Information Commissioner (https://ico.org.uk/concerns/).
(19) CHANGES TO THE PRIVACY POLICY
(a) This Privacy Policy was last updated on ________.
(b) We may change this Privacy Policy from time to time. You should check this Privacy Policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
________
(20) CONTACT US
(a) If you have any questions about this Privacy Policy or the information we hold about you, please contact us by:
email: ________
(b) Our data protection officer is ________
PRIVACY POLICY FOR WEBSITE
________
Effective Date: ________
This privacy policy (hereinafter "Privacy Policy") deals with the protection of your privacy while you use our website which is hereinafter referred to as "the website" and which is located at: ________
The website is owned and operated by: ________ (hereinafter "we" or "us")
We are committed to the protection of your privacy while you use the website. We take your privacy very seriously so we urge you to read this policy very carefully because it contains important information about:
- who we are
- how and why we collect, store, use and share personal information
- your rights in relation to your personal information, and
- how to contact us and supervisory authorities in the event that you have a complaint.
(1) INTERPRETATION
(a) In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:
(I) Words referring to one gender include every other gender.
(II) Words referring to a singular number include the plural, and words referring to a plural include the singular.
(III) Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
(IV) Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
(V) Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
(VI) Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
(2) WHO WE ARE
(a) ________ owns this website. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under Australian privacy laws. We may also be regulated by the General Data Protection Regulations ("GDPR") which apply across the European Union ("EU"), including the United Kingdom ("UK") and we may be responsible as "controller" of that personal information for the purposes of those laws.
(3) THE INFORMATION WE COLLECT AND USE, HOW WE COLLECT IT, AND WHY WE COLLECT IT
(a) We collect personal information in a number of ways when you use our website.
(b) We use your personal information to help us improve your experience with our website.
(c) This section provides further information about the information we collect, how we collect it, and the purposes for which we collect it.
Vulnerable users
(I) We may collect information from specific categories of users who may be particularly vulnerable, including: ________.
(II) Information collected from vulnerable users in accordance with this clause is collected for the purpose of helping us to improve the website and your user experience.
(III) Information collected from vulnerable users in accordance with this clause, is collected, used and if applicable, disclosed, in accordance with the general provisions of this Privacy Policy.
(4) WHETHER YOU HAVE TO PROVIDE PERSONAL INFORMATION, AND IF SO WHY
(a) Notwithstanding the preceding clause, you can choose not to provide any personal information to us. However, if you do so, some features of our website may not work as intended.
(5) INFORMATION YOU RELEASE
(a) You acknowledge and agree that if you publish or submit personal information in publicly accessible sections of the website (such as forums, bulletin boards, chat rooms, or other similar sections), then you are solely responsible for the release of that personal information and we are not liable or responsible in relation to the release of that personal information.
(6) EMAIL OPT IN/OUT
(a) If you receive an email from us in relation to the website and would prefer not to receive such correspondence in the future, you may follow the instructions in the email to opt out of future correspondence. You may also contact us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with your requests. However, you may receive subsequent correspondence from us while your request is being handled.
(7) COMBINING INFORMATION
(a) We may combine, link or aggregate some of your information in order to obtain a better understanding of your requirements. This may enable us to better design the website and may also assist with our business or administration requirements.
(b) We may also share aggregated information with third parties but only if that aggregated information does not contain any information that identifies you personally.
(8) WHO YOUR INFORMATION MAY BE SHARED WITH
(a) We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
(b) We may provide some of your personal information from time to time to third party service providers so that they can help us to serve you.
(c) We may use third party service providers to assist with information storage (such as cloud storage).
(d) We may provide some of your personal information to third party service providers for the purpose of analysing data or tracking usage. For example, we may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred you to the website and other details about your usage of the website. This information enables us to understand patterns of usage of the website, and to improve the website.
(e) We may use third party service providers to host the website. If this occurs, that third party service provider is likely to have access to some of your personal information.
(f) We may use third party service providers to fulfil orders in relation to the website.
(g) We may allow third parties to advertise on the website. These third parties may use cookies in connection with their advertisements (see the "Cookies and similar technologies" clause in this Privacy Policy).
(h) However, we only share your personal information with a third party service provider if that provider agrees to our privacy standards as set out in this Privacy Policy.
(i) Notwithstanding the other provisions of this Privacy Policy, we may provide your personal information to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law.
(j) We will not knowingly share your personal information with any third parties other than in accordance with this Privacy Policy.
(k) If your personal information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, you will be notified. You will also have the opportunity to request us not to share that information.
(l) We promise not to spam you, or to sell or rent your personal information to anyone else.
(9) RELATED ENTITIES
(a) We may share your personal information, including personal information that identifies you personally, with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.
(b) However, we only share your personal information with a trusted related entity if that entity agrees to our privacy standards as set out in this Privacy Policy.
(10) HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
(a) We will hold your personal information for the following periods:
________
(b) Your personal information will be kept, in a form which permits your identification, for no longer than is necessary for the purposes which we have described in this Privacy Policy.
(c) Notwithstanding the preceding sub-clause hereof, your personal information may be stored for longer periods insofar as the personal information will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes (subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard your rights and freedoms).
(11) REASONS WE CAN COLLECT AND USE YOUR PERSONAL INFORMATION
(a) We rely on the following as the lawful basis (or bases) on which we collect and use your personal information:
- legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
- vital interests: the processing is necessary to protect someone's life.
- public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
(12) MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
(a) Part or all of our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
(b) In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, we may transfer your personal information, including personally identifiable information, as part of that merger, restructure or sale.
(13) KEEPING YOUR INFORMATION SECURE
(a) By continuing to use the website, you agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet, or electronic storage of data, is completely secure. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk. However, we take the protection and storage of your personal information very seriously.
(b) We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
(c) We will also use technological and organisation measures to keep your information secure.
(d) We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
(e) Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
(14) TRANSFERS OF YOUR INFORMATION TO OTHER JURISDICTIONS
(a) Our business is based in Australia.
(b) We may need to share some of the information that we collect about you from the UK and/or the European Economic Area ("EEA") with organisations both inside and outside Australia. In some cases, we may need to ask you before we do this.
(c) Australia has strict data protection laws but they vary in some respects from the data protection laws in the UK and the EEA. In addition, the European Commission has not given a formal decision that Australia provides an adequate level of data protection similar to that which applies in the UK and EEA.
(d) In addition to handling your information within Australia, your information may be handled in the following countries:
________
(e) We might also store your information in cloud storage or some other form of networked storage. This storage may be accessible from various countries via the internet, which means it is not always practicable to determine the countries in which your information might be stored or accessed. If this occurs, then this might mean that your information is disclosed in countries other than those listed above.
(f) Many countries outside of the UK and the EEA do not have the same data protection laws as the UK and EEA. In addition, the European Commission may not have given a formal decision that the relevant countries provide an adequate level of data protection similar to that which applies in the UK and EEA.
(g) If we transfer, share, store or handle your information outside of the UK or the EEA, it will only be done with relevant protections in place. We will take steps to ensure that your information will be protected in accordance with applicable data protection laws and in accordance with legally recognised data transfer mechanisms, for example:
- where the European Commission has given a formal decision that the relevant country provides an adequate level of data protection similar to that which applies in the UK and EEA
- by adopting a European Commission approved contract, or standard data protection clauses in the form of template transfer clauses adopted by the Commission, that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
- in accordance with a set of European Commission approved binding corporate rules that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
- subject to our compliance with an approved code of conduct approved by a supervisory authority that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
- subject to the terms of our certification under an approved certification mechanism as provided for in the GDPR that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach
(h) Any transfers to these countries will be undertaken on the basis that the country, territory or one or more specific sectors in that country, or an international organisation ensures an adequate level of protection.
(i) For more information on the basis of any non-EEA transfers, our safeguards or Commission details, please contact us as described below.
(15) ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
(a) We are committed to ensuring that any of your personal information which we are holding is accurate and kept up to date.
(b) We will take all reasonable steps to ensure that personal information which is inaccurate (having regard to the purposes for which it was processed) is erased or rectified without delay.
(c) You have the right to request access to any of your personal information which we are holding.
(d) You have the right to request that any of your personal information which we are holding be updated or corrected.
(e) In order to request access, an update or a correction to your personal information, you may contact us using the details at the end of this Privacy Policy.
(16) 2885 85858 852855 88 885 8855?
(________) 52525 252 2828 225 5582 5 252825 22 822252522 582528, 828855822 252 582528 22:
- 2585 2528288822 22 82225252822 525 255282552282 2825 528 82 582 2255 22582258 82225252822
- 588288 22 2255 22582258 82225252822 525 22 8252582 22525 8522822222552 82225252822 2552 2588 2588582 228882 88 5852552 52882225 22 5555288
- 5285852 58 22 8255282 522 28825228 82 2255 82225252822 85885 82 5285
- 5285852 252 2558552 22 22582258 82225252822 8228252822 225 82 8252582 8825528228, (8585 58 82 252 2552282 225 85885 82 828828225 252 22582258 82225252822 88 22 822225 228288552 25 52858525)
- 5282882 252 22582258 82225252822 8228252822 225 85885 225 5582 25288525 22 58, 82 5 8255825525, 82222282 5825 525 2585822-52555882 225252 525 5582 252 58252 22 25528282 25282 5525 22 5 25855 25522 82 8252582 8825528228
- 282282 52 522 2822 22 2528288822 22 22582258 82225252822 8228252822 225 225 585282 255222822
- 282282 22 528888228 82822 25222 82 552225225 22528 85885 2525582 82258 2222828 8228252822 225 25 882885582 8822828852282 522282 225
- 282282 82 8252582 22525 8825528228 22 255 822282525 2528288822 22 2255 22582258 82225252822
- 225258882 52825882 255 2528288822 22 2255 22582258 82225252822 82 8252582 8858528252828
- 88582 822222852822 225 5525228 855825 82 255 852585 22 522 5525 2522282822 8588
(________) 225 2552525 82225252822 22 2585 22 25282 582528, 828855822 252 8858528252828 82 85885 2522 52282, 52225 22 252 822882 22 252 8582558852 52225252822 822288882225 (52228://888.2588.228.55/) 25 822 252 25855282 2522 252 55 52225252822 822288882225'8 822882 (588) 22 8258885558'8 582528 52525 252 2828 (5222://882.252.52/225-2525288528228/25852-22-252-2222558-5525-2522282822-5225852822-2525/8258885558-582528/)
(________) 52 225 82585 8822 22 25258882 522 22 25282 582528 282582:
- 22588, 8588 25 85822 22 58
- 822 58 5582 222525 82225252822 22 85222822 225
- 822 58 5582 25222 22 2255 85222822 (5 8222 22 2255 5588822 8882282, 25882252 25 5 528222 852582 8555/5288822 8888)
- 822 58 2228 252 82225252822 22 85885 2255 5285282 5285228
(________) 2522 2822 22 2822 82 252 5882 5582 22525 2225258 22 52858885882 (222-252) 2522 522 585282 255222822 828855822 225 2552282, 52858885882 8522228 25 828 88228. 52 8585 552 2222525, 282582 2222 2552 25252 252 82 8222 225825 52225 828282822 22 52858885882 82 85885 255222822 252 82888 82 52828825 85882 2255 5285282 88 82822 252828825.
(17) GOVERNING LAW
This Privacy Policy is subject to the laws of New South Wales, Australia and each party submits to the jurisdiction of the courts of New South Wales, Australia.
(18) HOW TO COMPLAIN
(a) We take customer satisfaction very seriously. If you have a complaint in relation to our handling of your personal information, we will endeavour to handle it promptly and fairly. For your information, an overview of our complaints handling procedure is as follows:
(I) Any complaints are forwarded to our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within our organisation for consideration. If further information is required, we may contact you to request that information. If we accept fault in relation to the complaint then we will propose a resolution (which may or may not be the same as any resolution proposed by you). If we do not accept fault, then we will contact you to advise you of this. We aim to complete this entire process within 21 days, provided that we are provided complete information in the first place (although this cannot be guaranteed). However, if you do not provide complete information then this is likely to delay the handling of your complaint.
(II) All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this Privacy Policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this.
(III) If you are not satisfied with our response to your complaint, you may refer your complaint to the relevant external dispute resolution organisation in your area.
(IV) The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in Australia is the Office of the Australian Information Commissioner (https://www.oaic.gov.au/) and the supervisory authority in the UK is the Information Commissioner (https://ico.org.uk/concerns/).
(19) CHANGES TO THE PRIVACY POLICY
(a) This Privacy Policy was last updated on ________.
(b) We may change this Privacy Policy from time to time. You should check this Privacy Policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
________
(20) CONTACT US
(a) If you have any questions about this Privacy Policy or the information we hold about you, please contact us by:
email: ________
(b) Our data protection officer is ________
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